client FAQs
How do I know staff assigned will be capable and able to work well with my team?
Event Temps are event professionals who have a passion for the events industry. All of our staff go through a rigorous interview. When we book an assignment, we ask all clients to provide specific requirements to ensure we can provide the best staff for your job.
Do you provide catering staff such as chefs, bartenders, or waiting staff?
We can provide a range of hospitality staff, including bar and waiting staff. Please get in touch to discuss your specific requirements.
What’s the minimum number of hours we can book Event Temps staff?
4 hours, unless otherwise agreed.
What does the hourly rate include? Are there any hidden costs?
The hourly rate includes all staff costs and expenses and payroll charges.
We can provide staff within a 20 mile radius of Bournemouth with no travel fee. For events further afield there will be a contribution payable towards the staff travel.
We will always advise of the total cost payable for an event and there are no hidden or additional costs.
Are staff entitled to breaks? Do we have to provide refreshments?
We ensure Event Temps break for 30 minutes if required to work continuously for more than 6 hours. We always ensure a minimum of 12 hours downtime between consecutive shifts. It is a legal requirement to make sure event staff have access to water and many clients are generous enough to provide food for our staff on shifts of over 6 hours.
DO WE PAY EVENT TEMPS OR STAFF DIRECTLY?
Event Temps manage the payment of all wages to staff.
How do we provide feedback after an event?
We always welcome client feedback. A member of Event Temps will be in touch shortly after the event to ask for feedback on our team which helps us to improve the service we provide.
WHICH AREAS DO EVENT TEMPS COVER?
Most of our staff are based in Dorset and Hampshire, however we do have staff based across the country.
Staff FAQs
What is the work? Which type of events?
Event Temps recruit event and hospitality enthusiasts who are passionate about supporting a variety of events in a customer-service focused role.
We work for a range of corporate clients, event organisers, festivals, event venues, hotels and bars.
Check out our Facebook page for news of the events we have been working on.
Where are events? How will I travel to the event location?
Many of our events and shifts are located in Bournemouth, Poole and the wider Dorset and Hampshire area.
We often venture further afield and have events in London, Manchester, Edinburgh and occasionally overseas.
For local events we ask Event Temps to make their own way to the location using personal or public transport. If the role is further afield we will provide transport or travel expenses. All of this information will be available in advance of booking the shift.
Who can become an Event Temp? How about a student visas?
Anyone who possesses relevant skills, experience, and enthusiasm for the events industry can apply. We particularly appeal to students and parents looking for flexible work, and retirees. Foreign students can work for Event Temps providing their visa states work is permitted.
How much previous work experience do I need?
We understand Event Temps may be a first-job for some student recruits. We hire candidates that possess a great attitude to customer service and who genuinely love our local community and have a passion for the events industry. A friendly, helpful, personable manner is what matters most at Event Temps. Experience and skills in a customer focused role are an additional benefit.
What will my employment status be?
You will be classed as an ‘Agency Worker’, for more information on what this entails, see the Government’s guidance on employment status.
How much will I get paid?
You will be paid the hourly rate as confirmed in your contract. The hourly rate will vary depending on your level of skills and experience and which role you are recruited for. We are committed to paying the Real Living Wage and believe all adults deserve to be treated equally, regardless of age.
Do you provide catering staff such as chefs, bartenders, or waiting staff?
We can provide a range of hospitality staff, including bar and waiting staff. Please get in touch and discuss your specific requirements.
How do I register as an Event Temp?
To register as an Event Temp you will need to send us your CV and a cover letter detailing why you wish to work with us. You can do that here.
We will then contact you to arrange an interview and advise of the sign up process. We use the software Liveforce, to manage our staff. This allows all team members to see the upcoming shifts with details such as the location and rate of pay, and apply for those they are interested in.